Effective Date: March 1, 2026

SUNLUV ("SUNLUV," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, make a purchase, sign up for marketing communications,

or otherwise interact with us online.

By using this website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Personal identifiers, such as your name, email address, phone number, shipping address, and billing address. 

Order information, such as products purchased, transaction details, and customer service history.

Payment information, such as payment card details or other payment data, which may be processed by our third-party payment processors and not stored directly by us.

Device and usage information, such as IP address, browser type, device type, operating system, referral URLs, pages viewed, and interactions with our website.

Marketing and communications information, such as whether you opened an email, clicked a link, signed up for SMS, or interacted with our ads or social media content.

User-submitted content, such as product reviews, survey responses, testimonials, photos,

videos, or messages you send to us.

2. How We Collect Information

We may collect information in the following ways:

Directly from you when you place an order, submit a form, subscribe to emails or SMS, leave a review, or contact us. 

Automatically through cookies, pixels, web beacons, server logs, analytics tools, and similar tracking technologies.

From third parties, such as payment processors, advertising platforms, analytics providers, ecommerce platforms, fulfillment partners, or social media platforms.

3. How We Use Your Information

We may use your information to:

Process and fulfill orders, payments, shipments, returns, and refunds.

Provide customer support and respond to your questions or requests.

Send order confirmations, shipping updates, and other transactional communications.

Send promotional emails, text messages, and marketing communications, where permitted by law.

Improve our website, products, services, user experience, and marketing performance.

Detect, investigate, prevent, or address fraud, security issues, misuse, or violations of our policies.

Comply with legal obligations, enforce our agreements, and protect our rights.